Smart Utility Software for Small & Mid-sized Utilities

Designed with your business priorities in mind

Customer Experience

Utility consumers want better digital interactions. SMART360 provides a self-service portal, including in-app notifications, usage data, and seamless customer communications.

Worker Efficiency

A growing mobile workforce necessitates better technology use, which SMART360 can provide from effective route optimization to improved customer service tools.

Aging Infrastructure

Utility companies are looking for cutting-edge digital tools to manage and update their aging infrastructure. By using SMART360, utility companies can lower their risk of failure.

Data-driven Decision

Making strategic decisions, improving operational effectiveness, and improving customer service all require AI-driven data. Get accurate data with SMART360.

We solve your utility needs

Next generation platform

A best in business SaaS platform customized for utilities

Cloud deployment is available to reduce time, cost, and risk with SMART360's built-in high-security and scalable platform.

Build better experience

Delightful experiences for customer journeys across all channels

Enhance customer interactions, raise overall satisfaction, and maintain constant engagement for better, multi-channel experiences.

AI/Analytics driven

Deliver actionable insights to help you make smarter decisions.

Receive actionable insights that can be put into practice while successfully streamlining processes and take smarter decisions.

Reduced total cost of ownership

The cost of ownership will decrease with technology integration.

Save millions of dollars by using an all-in-one platform with built-in smart features that lowers training and infrastructure requirements.

Next generation platform

A best in business SaaS platform customized for utilities

Reduce Time, Cost & Risk with built-in high security & scalability through AWS cloud.

Build better Experience

Delightful experiences for customer journeys across all channels

Improve customer relationships and overall customer satisfaction & maintain constant engagement for richer, omnichannel experiences.

AI/Analytics Supported

Deliver actionable insights to help you make smarter decisions.

Receive relevant insights that can be put into action while also effectively streamlining processes.

Reduced total cost of Ownership

The cost of ownership will decrease with technology integration.

Save millions of dollars by using an all-in-one platform with built-in smart features that lowers training and infrastructure requirements.

Don’t take our word for it. Trust the experts

Utilities are facing the challenge of increasing rates for their customers while also ensuring that those rates are affordable. Data analytics can help utilities better understand the demographics of the community and make informed decisions about rate structures that take into account the ability of customers to pay.

Water utilities are under pressure to minimize costs, but are often cautious about innovation. However, there is a tremendous amount of opportunity to reduce capital and operating expenses in order to keep overall rate pressure down.

Utilities stand to benefit the most from using tools like ours to quickly assess options and create plans for treatment works under a range of potential future scenarios that may be difficult to predict or plan for.

REPORT

Stay ahead of the game: Get the SWS 2022 water industry report now!

Key trends in the water industry include a focus on workforce automation, cloud-based solutions, and aging infrastructure upgrades. Utilities will prioritize spending on SCADA, AMR, and customer information systems in the next 3 years and are seeking tools for analytics-based decision making.

Download Report

Transform Your Utilities with our Smart Utility Platform

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A leading Water Utility partnered with Bynry to make operations transparent and boost revenue

" Issuing bills on time was one of the major headaches we faced before SMART360. It used to take around 60 days to create and distribute bills. After implementing our Smart Billing Module by SMART360 Platform, billing including meter- data reading and bill distribution cycle got streamlined and got down upto 20 days. We saved a lot of time and cost by implementing Bynry’s SMART360 platform. "

Know more

Empowering
‍The Future of Utilities

Designed with your business priorities in mind

SMART360 is a cloud based smart utility platform for small and mid-sized utilities.

We solve your utility needs

Take the Digital Maturity Assessment today!

Don’t take our word for it. Trust the experts

Featured by

Stay ahead of the game: Get the SWS 2022 water industry report now!

Learn from the best

Transform Your Utilities with our Smart Utility Platform

Our latest resources

Let’s talk

Empowering ‍The Future of Utilities

Designed with your business priorities in mind

SMART360 is a cloud based smart utility platform for small and mid-sized utilities.

We solve your utility needs

Take the Digital Maturity Assessment today!

Don’t take our word for it. Trust the experts

Featured by

Stay ahead of the game: Get the SWS 2022 water industry report now!

Learn from the best

Transform Your Utilities with our Smart Utility Platform

Our latest resources

Let’s talk

Empowering
‍The Future of Utilities